Frequently Asked Questions
	What is a wifi network globalcom.cz ?
	Data network globalcom.cz is metropolitan wireless wifi network in the free band 2.4Ghz, designed primarily for portable devices such as laptops, mobile phones, tablets or PDAs. Will provide you with wireless internet and phone calls from your mobile device SIP-based. Every day you have 15 minutes of FREE for the next operation is to be ordered in any of our plans. Order service can be implemented using premium SMS or your credit using the Intranet.
	How to connect ?
	If you are in range of a network, connect your device to free network globalcom.cz and start your browser. If you do not have a user account, register your device and your mobile phone will be sent via SMS password.this then enter with your telephone number in the login form. When you change the hotspot will again automatically logged on using cookie. After the cookie expires, it is necessary to re-enter credentials. You can connect to any of our hotspots. Map coverage will be available after full start.
	globalcom.cz vs globalcom.cz_wpa
	The network globalcom.cz_wpa is encrypted by protocol WPA2 with EAP-PEAP authentication. Verification made on the basis to enter login data to your device, which are used for authentication, if you change the access point. It is thus necessary to go through verification through html browser. Your device will connects to the network automatically, when in network range. Instructions for entering the login information to your device, see here. This network supports roaming and is intended for users with applicable tariffs. Users with free minutes or after the end of the applicable tariff, will be not authenticated by the network.
	What is My Account?
	My account is an application for monitoring the operation of your equipment, service orders, change your password to the network and others. To log in to leave a one-time passcode sent by SMS in case of problems with login via telephone lines. The application is available from the Internet and from unencrypted networks globalcom.cz without logging in. For international numbers, you can enter the application via sms 1x per day. For the next login, use the telephone line.
	Problems with the login page
	If the login page behaves non-standard and not to sign, try clearing the cache (temporary files) on your browser or disable the cache. If this does not help you, please contact technical support.
	Collision mac address
	MAC address is unique address specified by the manufacturer of your device. The network globalcom.cz is not encrypted and your mac address can be found and copied by another user.If your device is reporting a collision of MAC addresses or behaves non-standard, change your network password and use the wifi network globalcom.cz_wpa.
	Transfer service to other device on a single account using sms
	1) using the "My Account" to determine the MAC address of both devices 2) Disconnect the device from which you want to transfer service from the network 3) Send SMS to the number (00420) 776462660 in the form: transfer "mac address of the device with a valid service" "mac address of the device on which you want the service to convert" Example: transfer 88-30-8A-35-CE-E2-6F 00-27-22-48-29 4) receive an sms with the result of the operation Sms is necessary to send the number under which MAC addresses are registered.
	External hardware
	Want to share one account for multiple devices in your home network? Need to improve signal quality? Please continue here.
	Do you have another question ?
	Send to email to address hotspot@globalcom.cz.

            

Global communications s.r.o.
Poštovská 4, Brno 602 00
tel.: +420 533 381 111 (8-18hod.), info@globalcom.cz
DIČ: CZ26974525

Moje ip: 216.73.216.100